Customer feedback questionnaire template

Validate product decisions with your customers’ feedback

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Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task driven questions.


Staying on top of the voice of the customer, their opinions and feedback, helps to validate product decisions and create better user experiences. It’s also essential to track customer sentiment over time as their problems and needs change.

Customer feedback questionnaires are an easy way to gather insights which is why we recommend our customer feedback questionnaire template to help you get started.

Customer feedback questionnaire example questions:

  • What drove you to look for an alternative tool?
  • What challenges are you trying to solve with this product?
  • Which features do you use the most?
  • What is stopping you from using this product more frequently?

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Customer feedback questionnaire test template FAQs