In September, our Research Manager, Rhys Hillan, gave a talk at WaysConf in Krakow about democratizing research. Specifically, he discussed how to upskill non-research colleagues so they can conduct research independently. But what does this look like in practice? And how can you teach non-researchers to integrate research into their roles without diminishing the value of full-time researchers? Let’s explore.

Prototype testing has become an essential tool for refining designs and understanding user perceptions before launch