Ballpark

Ballpark

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Ballpark

Ballpark

Sign in

Book a demo

Ballpark

Ballpark

RESEARCH SERVICES

Expert research help, included with Enterprise

From training to tailored workshops, our team helps you run better research and get the most out of Ballpark.

Book a demo

RESEARCH SERVICES

Expert research help, included with Enterprise

From training to tailored workshops, our team helps you run better research and get the most out of Ballpark.

RESEARCH SERVICES

Expert research help, included with Enterprise

From training to tailored workshops, our team helps you run better research and get the most out of Ballpark.

person holding white printer paper

Our mission

Ballpark's research services acts as an extension of your research team — helping you set up, launch, and analyse projects with confidence.
Our mission is to foster a research-driven culture by empowering every team member to build skills and make research more accessible across your organisation.
Ballpark's research services acts as an extension of your research team — helping you set up, launch, and analyse projects with confidence.
Our mission is to foster a research-driven culture by empowering every team member to build skills and make research more accessible across your organisation.

Services that scale
your research impact

Whether you're just starting or scaling across teams, we’re here to guide and support every step of the way.

Onboarding

Year-round support for your team

Platform training (1:1 or group)

We provide personalised or group training sessions to ensure your team is confident using Ballpark’s platform from day one.

We provide personalised or group training sessions to ensure your team is confident using Ballpark’s platform from day one.

First study setup support

Need help with your first project? We’ll guide you through every step to get your initial study up and running smoothly.

Need help with your first project? We’ll guide you through every step to get your initial study up and running smoothly.

Quarterly refresh sessions

To keep your team aligned and confident, we offer regular refresher sessions every quarter—ideal for new joiners or evolving needs.

To keep your team aligned and confident, we offer regular refresher sessions every quarter—ideal for new joiners or evolving needs.

Research consulting

Guidance on research design

What & how to research in Ballpark

We help you determine what questions to ask and how to structure your study effectively using Ballpark’s capabilities.

We help you determine what questions to ask and how to structure your study effectively using Ballpark’s capabilities.

Advice on research methods

Unsure which method suits your goals? We’ll recommend best practices tailored to your research context.

Unsure which method suits your goals? We’ll recommend best practices tailored to your research context.

Help analysing results

Need help making sense of the data? We support you in interpreting your findings and uncovering insights.

Need help making sense of the data? We support you in interpreting your findings and uncovering insights.

Workshops & upskilling

1:1 or group research training

Research best practice training

We deliver workshops to teach your team industry-standard research practices that lead to more meaningful results.

We deliver workshops to teach your team industry-standard research practices that lead to more meaningful results.

Method selection guidance

We help your team understand when and why to use different research methods for different situations.

We help your team understand when and why to use different research methods for different situations.

Ballpark-specific research tips

Our workshops also include expert advice on how to get the most out of Ballpark for your specific needs.

Our workshops also include expert advice on how to get the most out of Ballpark for your specific needs.

Research support

Support via Slack, email, or calls

Video guides available for:

Project setup

Step-by-step video tutorials to help you build and launch studies confidently.

Step-by-step video tutorials to help you build and launch studies confidently.

Result analysis

Watch how to interpret key data points and uncover actionable insights.

Watch how to interpret key data points and uncover actionable insights.

Report building

Learn how to compile and present your findings in a clear, impactful way.

Learn how to compile and present your findings in a clear, impactful way.

Partners in arms

Partners in arms

Supporting busy and fast-moving product and research teams across

every industry

Supporting busy and fast-moving product and research teams across

every industry

We get it. Shipping product can sometimes be a chaotic process, sometimes you might need a pair of eyes on a questions, other times you might be reporting to the board and need analysis. Whatever it is, our team is here to help.

We get it. Shipping product can sometimes be a chaotic process, sometimes you might need a pair of eyes on a questions, other times you might be reporting to the board and need analysis. Whatever it is, our team is here to help.

Real brands.
Real results.

Our team helped Soldo test their new logo and brand with key decision-makers before launch. The real-time feedback gave them the clarity and confidence to make strategic decisions swiftly and effectively.

Customers

Customers

Soldo Card

Soldo

Rebranding with confidence: How Soldo validated a bold new look with Ballpark

Interactive 3D card. Use arrow keys to tilt, Enter or Space to activate, Escape to reset.

FAQs

Is Research Services included in Enterprise?

Yes — it’s available to all Enterprise customers.

Do you offer training sessions?

Absolutely — onboarding and workshops are part of the service.

How much does it cost to use Research Services?

There is no additional cost to use the Research Services team.

How do I find out more?

Fill out the form below and we'll give you a tour of Ballpark and our services.

Let's scale your research, together

Get expert support to run impactful studies, empower your team, and grow research maturity across your organisation.

Let’s talk research

Share what you need help with — we’ll take it from there.