Pricing

Try Ballpark, free

14 days on us. Each plan comes with unlimited responses and users.

Pricing

Try Ballpark, free

14 days on us. Each plan comes with unlimited responses and users.

Pricing

Try Ballpark, free

14 days on us. Each plan comes with unlimited responses and users.

Pricing

Try Ballpark, free

14 days on us. Each plan comes with unlimited responses and users.

Bill Monthly

Bill Yearly

Get 20% off + recruitment

Starter

Great for small-scale research and customer feedback

$

100

per month, billed yearly

5 projects

100 recruitment minutes included

Unlimited users

Unlimited video recording

Survey builder

Figma prototype testing

Conditional logic

Business

For large teams that constantly gather feedback

$

184

per month, billed yearly

10 projects

300 recruitment minutes included

Download CSV of results

User roles and permissions

Invite-only projects

Download video responses

Screeners

Enterprise

Democratise research and feedback across your org

Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer

Billed annually with volume-based project pricing.

No cap on projects

Custom recruitment packages

Single Sign-On (SSO)

Payments by bank transfer

Dedicated account manager

Priority support

Uptime SLA

Training and onboarding

Compare

Compare features

Here's a helpful list to compare our plans.

Core usage

Starter

Business

Enterprise

Projects

The amount of projects that can be used at the same time

5

10

Custom

Recruitment Minutes

The number of recruitment minutes you have available for you on your plan per month

100

300

Custom

Responses

The amount of completed surveys or tests

Unlimited

Unlimited

Unlimited

Team members

Add fellow team members, clients and stakeholders

Unlimited

Unlimited

Unlimited

Screeners

Screeners allow you to qualify or disqualify participants based on multi-choice questions they answer before reaching your survey or test

Download CSV of results

Grab a spreadsheet of your responses for further analysis

Add passwords to share links

Create an additional layer of security on surveys and tests

User roles and permissions

Decide which users can edit, view and create projects

Download video

Download video responses

Features

Starter

Business

Enterprise

Survey builder

Ask any question, from multiple choice to ratings

Figma and Marvel prototype testing

Get feedback and metrics on wireframes, designs and prototypes

Audio, video and screen recording

See exactly how participants used your prototype

Video guides

Make your questions more personal with pre-recorded video

Summary and metrics

Track conversions, clicks and view heatmaps

Video guides

Add your own pre-recorded instructions to each question

Public share links

Share links to your survey or test anywhere you want

View in-progress or incomplete responses

Access results even if participants drop off

Invite-only projects

Make your projects visible to specific people within your team

Support

Starter

Business

Enterprise

Chat or email

Get support via in-app chat or email during 9am - 6pm GMT

Support via Slack

We'll set up a dedicated channel with your team so you get answers quickly plus early feature releases

Research manager

Your research manager is an extension of your team. They are your strategic partner to help grow research within your org by reviewing studies, running workshops and much more.

Training and onboarding

Get the white glove treatment for your team

Security

Starter

Business

Enterprise

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

SOC2 Type II

Our SOC2-compliant solution means data security and privacy are not just promises, but practices.

Bill Monthly

Bill Yearly

Get 20% off + recruitment

Starter

Great for small-scale research and customer feedback

$

100

per month, billed yearly

5 projects

100 recruitment minutes included

Unlimited users

Unlimited video recording

Survey builder

Figma prototype testing

Conditional logic

Business

For large teams that constantly gather feedback

$

184

per month, billed yearly

10 projects

300 recruitment minutes included

Download CSV of results

User roles and permissions

Invite-only projects

Download video responses

Screeners

Enterprise

Democratise research and feedback across your org

Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer

Billed annually with volume-based project pricing.

No cap on projects

Custom recruitment packages

Single Sign-On (SSO)

Payments by bank transfer

Dedicated account manager

Priority support

Uptime SLA

Training and onboarding

Compare

Compare features

Here's a helpful list to compare our plans.

Core usage

Starter

Business

Enterprise

Projects

The amount of projects that can be used at the same time

5

10

Custom

Recruitment Minutes

The number of recruitment minutes you have available for you on your plan per month

100

300

Custom

Responses

The amount of completed surveys or tests

Unlimited

Unlimited

Unlimited

Team members

Add fellow team members, clients and stakeholders

Unlimited

Unlimited

Unlimited

Screeners

Screeners allow you to qualify or disqualify participants based on multi-choice questions they answer before reaching your survey or test

Download CSV of results

Grab a spreadsheet of your responses for further analysis

Add passwords to share links

Create an additional layer of security on surveys and tests

User roles and permissions

Decide which users can edit, view and create projects

Features

Starter

Business

Enterprise

Survey builder

Ask any question, from multiple choice to ratings

Figma and Marvel prototype testing

Get feedback and metrics on wireframes, designs and prototypes

Audio, video and screen recording

See exactly how participants used your prototype

Video guides

Make your questions more personal with pre-recorded video

Summary and metrics

Track conversions, clicks and view heatmaps

Video guides

Add your own pre-recorded instructions to each question

Public share links

Share links to your survey or test anywhere you want

View in-progress or incomplete responses

Access results even if participants drop off

Invite-only projects

Make your projects visible to specific people within your team

Video guides

Add your own pre-recorded instructions to each question

Support

Starter

Business

Enterprise

Live chat or email

Get support via in-app chat or email

Support via Slack

Get faster responses to your emails

Support via Slack

We'll set up a dedicated channel with your team and ours so you get answers quickly plus early feature releases

Research manager

Your research manage is an extension of your team. They are your strategic partner to help grow research within your org by reviewing studies, running workshops and much more.

Training and onboarding

Get the white glove treatment for your team

Security

Starter

Business

Enterprise

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

SOC2 Type II

Our SOC2-compliant solution means data security and privacy are not just promises, but practices.

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

Bill Monthly

Bill Yearly

Get 20% off + recruitment

Starter

Great for small-scale research and customer feedback

$

100

per month, billed yearly

5 projects

100 recruitment minutes included

Unlimited users

Unlimited video recording

Survey builder

Figma prototype testing

Conditional logic

Business

For large teams that constantly gather feedback

$

184

per month, billed yearly

10 projects

300 recruitment minutes included

Download CSV of results

User roles and permissions

Invite-only projects

Download video responses

Screeners

Enterprise

Democratise research and feedback across your org

Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer

Billed annually with volume-based project pricing.

No cap on projects

Custom recruitment packages

Single Sign-On (SSO)

Payments by bank transfer

Dedicated account manager

Priority support

Uptime SLA

Training and onboarding

Compare

Compare features

Here's a helpful list to compare our plans.

Core usage

Starter

Business

Enterprise

Projects

The amount of projects that can be used at the same time

5

10

Custom

Recruitment Minutes

The number of recruitment minutes you have available for you on your plan per month

100

300

Custom

Responses

The amount of completed surveys or tests

Unlimited

Unlimited

Unlimited

Team members

Add fellow team members, clients and stakeholders

Unlimited

Unlimited

Unlimited

Screeners

Screeners allow you to qualify or disqualify participants based on multi-choice questions they answer before reaching your survey or test

Download CSV of results

Grab a spreadsheet of your responses for further analysis

Add passwords to share links

Create an additional layer of security on surveys and tests

User roles and permissions

Decide which users can edit, view and create projects

Features

Starter

Business

Enterprise

Survey builder

Ask any question, from multiple choice to ratings

Figma and Marvel prototype testing

Get feedback and metrics on wireframes, designs and prototypes

Audio, video and screen recording

See exactly how participants used your prototype

Video guides

Make your questions more personal with pre-recorded video

Summary and metrics

Track conversions, clicks and view heatmaps

Video guides

Add your own pre-recorded instructions to each question

Public share links

Share links to your survey or test anywhere you want

View in-progress or incomplete responses

Access results even if participants drop off

Invite-only projects

Make your projects visible to specific people within your team

Video guides

Add your own pre-recorded instructions to each question

Support

Starter

Business

Enterprise

Live chat or email

Get support via in-app chat or email

Support via Slack

Get faster responses to your emails

Support via Slack

We'll set up a dedicated channel with your team and ours so you get answers quickly plus early feature releases

Research manager

Your research manage is an extension of your team. They are your strategic partner to help grow research within your org by reviewing studies, running workshops and much more.

Training and onboarding

Get the white glove treatment for your team

Security

Starter

Business

Enterprise

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

SOC2 Type II

Our SOC2-compliant solution means data security and privacy are not just promises, but practices.

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

Bill Monthly

Bill Yearly

Get 20% off + recruitment

Starter

Great for small-scale research and customer feedback

$

100

per month, billed yearly

5 projects

100 recruitment minutes included

Unlimited users

Unlimited video recording

Survey builder

Figma prototype testing

Conditional logic

Business

For large teams that constantly gather feedback

$

184

per month, billed yearly

10 projects

300 recruitment minutes included

Download CSV of results

User roles and permissions

Invite-only projects

Download video

Screeners

Enterprise

Democratise research and feedback across your org

Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer
Enterprise Customer

Billed annually with volume-based project pricing.

No cap on projects

Custom recruitment packages

Single Sign-On (SSO)

Payments by bank transfer

Dedicated account manager

Priority support

Uptime SLA

Training and onboarding

Compare

Compare features

Here's a helpful list to compare our plans.

Usage

Starter

Business

Enterprise

Projects

The amount of projects that can be used at the same time

5

10

Custom

Recruitment Minutes

The number of recruitment minutes you have available for you on your plan per month

Pay-as-you-go

Pay-as-you-go

Custom

Responses

The amount of completed surveys or tests

Unlimited

Unlimited

Unlimited

Team members

Add fellow team members, clients and stakeholders

Unlimited

Unlimited

Unlimited

Screeners

Screeners allow you to qualify or disqualify participants based on multi-choice questions they answer before reaching your survey or test

Download CSV of results

Grab a spreadsheet of your responses for further analysis

Add passwords to share links

Create an additional layer of security on surveys and tests

User roles and permissions

Decide which users can edit, view and create projects

Download video

Download video responses

Features

Starter

Business

Enterprise

Survey builder

Ask any question, from multiple choice to ratings

Figma and Marvel prototype testing

Get feedback and metrics on wireframes, designs and prototypes

Audio, video and screen recording

See exactly how participants used your prototype

Video guides

Make your questions more personal with pre-recorded video

Summary and metrics

Track conversions, clicks and view heatmaps

Video guides

Add your own pre-recorded instructions to each question

Public share links

Share links to your survey or test anywhere you want

View in-progress or incomplete responses

Access results even if participants drop off

Invite-only projects

Make your projects visible to specific people within your team

Support

Starter

Business

Enterprise

Live chat or email

Get support via in-app chat or email

Support via Slack

We'll set up a dedicated channel with your team and ours so you get answers quickly plus early feature releases

Research manager

Your research manage is an extension of your team. They are your strategic partner to help grow research within your org by reviewing studies, running workshops and much more.

Training and onboarding

Get the white glove treatment for your team

Security

Starter

Business

Enterprise

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

SOC2 Type II

Our SOC2-compliant solution means data security and privacy are not just promises, but practices.

"Ballpark's transparent pricing and unlimited team members have enabled me to seamlessly integrate Ballpark across our product and marketing teams."

Paul Davis

Head of User Experience at Glean

"Ballpark's transparent pricing and unlimited team members have enabled me to seamlessly integrate Ballpark across our product and marketing teams."

Paul Davis

Head of User Experience at Glean

"Ballpark's transparent pricing and unlimited team members have enabled me to seamlessly integrate Ballpark across our product and marketing teams."

Paul Davis

Head of User Experience at Glean

"Ballpark's transparent pricing and unlimited team members have enabled me to seamlessly integrate Ballpark across our product and marketing teams."

Paul Davis

Head of User Experience at Glean

Help

Common questions

What is a project?

A project is essentially a research study. It can contain survey questions, prototype tasks, video and audio recording.

Can I cancel or switch at any time?

You can manage your plan 24/7 in your account section and cancel at any time.

Any downgrades are immediate and we do not offer refunds for unused time or recruitment.

Do you have discounts for students and non-profits?

Yes! Up to 70%! In both cases, we require some additional verification information. Read more here.

Can I try Ballpark for free?

Yes! Sign-up free for a 14-day trial. We even give you a chance to hire from our panel, free of charge.

What are recruitment minutes?

Recruitment in Ballpark works by hiring participants based on the amount of time you need them. This is counted in the form of minutes.

We use the total minutes required for each test as the currency for hiring.

For example, if you need 10 people to take your test, which will take 5 minutes, then that will be: 10 participants x 5 minutes = 50 minutes required.

How much does 1 minute of recruitment cost?

It currently costs $1.

That means you have the flexibility to run short, low-cost surveys or spend more for longer usability tests.