Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

We're excited to announce the release of Custom URL Parameters, one of our most popular feature requests for those of you that need to track participants using campaign codes, CRM IDs, marketing tags, or internal project references.

What’s new

  • Add any custom parameter (CRM IDs, campaign codes, audience tags, country markers — whatever you need) to your study links

  • Parameters automatically appear in response data: tables, CSV exports, and individual response views

  • Set up redirects to send participants back into your system and mark them as complete

  • Works with any tool that supports URL parameters including Cint, UserInterviews, Pipedrive, Attio, Salesforce, Hubspot and Intercom

Check out our setup guide to get started.

New Feature

If you need to stop people from using a share link immediately, you can now deactivate it.

This is useful if a link has been shared more widely than intended, or you want to pause access for any reason.

Use Deactivate share link in the Share link status section. You can generate a new link whenever you need one.

You can now set your share links to automatically stop working on a date you choose. This gives you more control over time-limited research or sensitive concepts in the wild.

Turn on Set expiry date in the Advanced security settings when sharing any project.

A little big update! You can now see the number of participants available based on your audience targeting criteria in both our Enhanced and Enhanced B2B panels.