Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

24 April 2024

New Feature

Data tables
Data tables

The responses view has been completely rebuilt to enable you to do more analysis in Ballpark rather than switching to spreadsheets.

We've transformed the responses table into a powerful way to browse, edit, analyse and export your research results.

What's new:

  • New more compact design - see more in less space and better visualisation of key numbers

  • Stack multiple filters together - dig into your response data by adding filters on every question type including 'contains', 'equals' , plus and/or operators

  • Toggle column visibility - Create the perfect view of your data by showing and hiding columns

  • Download CSV - export your table based on the filters and columns selected

  • Super fast - load thousands of rows of data in less than 2 seconds

We're rolling out Data tables over the coming weeks!

Purchase participants with debit or credit card
Purchase participants with debit or credit card

If you need to purchase more participants to take your tests, you can now do that in-app!

Head to the 'Buy minutes' button on the recruit tab or head to this link.

For larger purchases of $500+ we support invoice billing too!

Improvement

Ballpark is now SOC2 compliant
Ballpark is now SOC2 compliant

We are extremely pleased to announce that Ballpark has obtained SOC2 Type II attestation, showcasing our commitment to security and regulatory compliance.

Following an independent review by an accredited independent auditor, Ballpark received its report with zero exceptions, demonstrating how seriously we take our customers data.

What this means for you

All Ballpark customers enjoy the advantages of our strengthened security and compliance efforts. We offer a copy of Ballpark's SOC 2 Type II report to our customers and potential clients, provided under a Non-Disclosure Agreement (NDA).

Head to our Trust Center to find out more.

Screener summaries, data download and performance metrics
Screener summaries, data download and performance metrics

We've just shipped some much requested updates for screeners!

The goal was to give you visibility on your screener data both in the summary and responses views.

We've also added customisation options for the screeners themselves, including randomise, single or multiple selection, exact or range-bases choices.

What's in the release?

  • Customise screeners - Enable Randomise choices, multiple selection and 'Other' options

  • Screener performance - View number of screened, qualified and disqualified participants at a glance

  • Screener summary - View aggregate reporting on screener answers in the summary tab

  • Screener responses - You can now see the individual answers to screener questions in the participant view

  • Screener data download - Participant responses to screener questions is now included in the CSV download