You can now automatically delete studies on a schedule based on their creation date—making data retention and compliance far easier to manage.

Instead of manually tracking down old studies to meet internal policies or regulatory requirements, studies can now be removed automatically, saving hours of admin and reducing compliance risk.

The feature is available to account owners and admins, and lets you:

• Set a retention period from 3 months up to 5 years

• See which studies are scheduled for deletion and which have already been deleted

• Exempt specific studies from deletion if you need to keep them

How to use:

1. Head to your workspace data retention centre here

2. Configure your policy using the dropdown

This gives teams clear visibility and control over how long research data is retained—without relying on manual processes.

You can now instantly watch every video or audio response to a single question using answer playlists.

Instead of scrubbing through long recordings, each participant’s answer is automatically grouped into a single, continuous playlist—making it dramatically faster to review patterns, compare responses, and pull insights.

How it works

1. Open any study and go to the Summary tab

2. Find the question you want to review

3. Click View videos on the relevant summary block

That’s it - every response to that question, back-to-back.

You can now set a maximum number of responses for any study in Ballpark.

This is especially useful if you’re sharing studies with your own audience and want to control costs or manage incentive budgets.

How it works:

1. Open any study and click Share

2. Go to Advanced link settings

3. Toggle Response limit

4. Enter your desired maximum number of responses

5. Click Set limit

Once the limit is reached, the study link will automatically close to new participants — giving you full control over your response volume.

We’ve completely redesigned the Summary view to make it faster, clearer, and more powerful — bringing in many of the most popular requests we’ve heard from you.

In this update:

• Updated visualisation: Every question and answer is now displayed in a fresh, visual format — including improved rating scales and support for smaller image attachments.

• Study performance: Enhanced visualisation of study and question performance helps you see how participants moved through each step and spot opportunities for improvement.

• AI summaries: Expanded and smarter summaries for open-ended questions, with full coverage coming soon across more question types.

Coming soon:

• Video reels: Watch all video and audio responses for any question in one place, with a single click.

• Filtering: Apply the same filters used in the responses table to analyse results by demographics or specific answers.