You can now automatically delete studies on a schedule based on their creation date—making data retention and compliance far easier to manage.

Instead of manually tracking down old studies to meet internal policies or regulatory requirements, studies can now be removed automatically, saving hours of admin and reducing compliance risk.

The feature is available to account owners and admins, and lets you:

• Set a retention period from 3 months up to 5 years

• See which studies are scheduled for deletion and which have already been deleted

• Exempt specific studies from deletion if you need to keep them

How to use:

1. Head to your workspace data retention centre here

2. Configure your policy using the dropdown

This gives teams clear visibility and control over how long research data is retained—without relying on manual processes.

You can now instantly watch every video or audio response to a single question using answer playlists.

Instead of scrubbing through long recordings, each participant’s answer is automatically grouped into a single, continuous playlist—making it dramatically faster to review patterns, compare responses, and pull insights.

How it works

1. Open any study and go to the Summary tab

2. Find the question you want to review

3. Click View videos on the relevant summary block

That’s it - every response to that question, back-to-back.

When recruiting participants, Ballpark now automatically pulls in key demographic data — so you no longer need to ask these questions in your study.

We currently capture the following information, with more on the way:

• Age

• Gender

• Ethnicity

• Country

• Language

• Timezone

  
  

How it works

• Toggle demographic columns on or off in the Responses table using Columns
• Filter both the Summary view and Responses table using demographic data

How to filter by demographics

1. Click Filters
2. Scroll to Demographic data under Recruit
3. Select your filters

You can now filter both the Summary view data using the same filters available to the response view.

This lets you filter graphs and charts by demographics, answers, and other participant data in Ballpark.How to use it

1. Click Filters

2. Scroll to Demographic data under Recruit

3. Select one or more filters