Ballpark now supports matrix questions, making it easier to collect structured feedback across multiple items in a single step.

Participants can answer the same set of response options for each row, great for common surveys, concept tests, and broader quantitative research workflows.

• Collect feedback across multiple items in a single step using a consistent response format

• Build cleaner, faster surveys without splitting related questions across multiple screens

• Review responses more easily side by side to spot patterns and compare results quickly

How to use:

1. Go into any study

2. Click Add step

3. Select Matrix

4. Add your choices

Ballpark now supports ranking questions, giving you a simple way to ask participants to order options by preference rather than just choosing one or selecting multiple. This makes it easier to understand relative priorities and opens up more of the marketing and consumer research workflows teams already rely on.

How to use:

1. Go into any study

2. Click Add step

3. Select Ranking

4. Add your choices

With ranking questions, teams can capture stronger preference signals by seeing what matters most in context, not just what was picked.

It also means more studies can now be run entirely in Ballpark without needing a separate tool for ranking exercises.

Ranked responses and summaries are available in one place too, making results easier to review, interpret, and share.

The new Team Management page brings members and guests into a single view, making it much easier to manage larger workspaces without jumping between tabs. With unified search and sorting, admins can find the right person faster, keep access organised, and handle day-to-day team management with less friction.

You can now launch a single recruitment order across multiple countries, removing the need to set up separate orders for each market.

We’ve also added an All countries option, giving teams a faster way to broaden reach, simplify setup, and complete studies more efficiently.