Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

Product updates

New updates and improvements to Ballpark.

New Feature

15 languages
15 languages

You can now change the language of your study in just a few clicks, simplifying the process of conducting research with a global audience

We’re excited to announce that Ballpark now supports 15 languages, with even more on the way!

With just a few clicks, you can now switch the language of your study. This will automatically translate the default text, buttons, instructions, and error messages into the following languages:

  • 🇩🇰 Danish

  • 🇪🇪 Estonian

  • 🇫🇮 Finnish

  • 🇫🇷 French

  • 🇩🇪 German

  • 🇮🇳 Hindi

  • 🇮🇹 Italian

  • 🇱🇻 Latvian

  • 🇱🇹 Lithuanian

  • 🇳🇴 Norwegian Bokmål

  • 🇵🇱 Polish

  • 🇵🇹 Portuguese

  • 🇧🇷 Brazilian Portuguese

  • 🇪🇸 Spanish

  • 🇸🇪 Swedish

Here's how to change the language of your study:

  1. Open any project

  2. Click on the gear icon to open the project settings

  3. Under Languages, select the language of your study

  4. The language will appear when you preview or share your test

24 April 2024

New Feature

Data tables
Data tables

Ballpark’s new Data Tables feature enhances your user research tool by offering a clear, organized view of insights. Easily analyze and visualize user feedback for more informed decision-making.

The responses view has been completely rebuilt to enable you to do more analysis in Ballpark rather than switching to spreadsheets.

We've transformed the responses table into a powerful way to browse, edit, analyse and export your research results.

What's new:

  • New more compact design - see more in less space and better visualisation of key numbers

  • Stack multiple filters together - dig into your response data by adding filters on every question type including 'contains', 'equals' , plus and/or operators

  • Toggle column visibility - Create the perfect view of your data by showing and hiding columns

  • Download CSV - export your table based on the filters and columns selected

  • Super fast - load thousands of rows of data in less than 2 seconds

We're rolling out Data tables over the coming weeks!

Purchase participants with debit or credit card
Purchase participants with debit or credit card

Ballpark’s Recruitment Bundles enhance your user research tool by making participant recruitment easier and faster. Source high-quality participants and streamline your research process for better insights.

If you need to purchase more participants to take your tests, you can now do that in-app!

Head to the 'Buy minutes' button on the recruit tab or head to this link.

For larger purchases of $500+ we support invoice billing too!

Improvement

Ballpark is now SOC2 compliant
Ballpark is now SOC2 compliant

Ballpark, your trusted user research tool, is now SOC 2 compliant. Ensure your data security while gathering critical insights with our fully compliant, reliable platform for research and testing.

We are extremely pleased to announce that Ballpark has obtained SOC2 Type II attestation, showcasing our commitment to security and regulatory compliance.

Following an independent review by an accredited independent auditor, Ballpark received its report with zero exceptions, demonstrating how seriously we take our customers data.

What this means for you

All Ballpark customers enjoy the advantages of our strengthened security and compliance efforts. We offer a copy of Ballpark's SOC 2 Type II report to our customers and potential clients, provided under a Non-Disclosure Agreement (NDA).

Head to our Trust Center to find out more.