Ballpark vs Dscout: Overview
Let's compare customer reviews on G2.com (Updated 26/07/24)
Features
Ballpark
Dscout
Overall rating (G2)
4.6 / 5
4.5 / 5
Ease of use
Full, deep integration with design tools, allowing to track clicks, set goals, multiple paths and view heatmaps.
9.2 / 10
8.4 / 10
Ease of setup
9.2 / 10
9.5 / 10
Product direction
9.8 / 10
9.3 / 10
Pricing
One plan, everything included. Unlimited seats for free.
Core, Select and Enterprise plans broken down by features and seats
Introduction
Why do companies pick Ballpark over Dscout?
When we speak to customers who have switched to Ballpark from Dscout, there are several mission-critical reasons why.
The biggest one is research democratisation.
Product, design and research leaders often find it difficult to scale research across their organisation with Dscout because of its seat-based, enterprise-only pricing structure. Over time, this can mean fewer people are able to run research themselves, with teams sometimes resorting to shared logins, which is less than ideal for governance, visibility and collaboration.
With Ballpark, you can add your entire company to the platform at no extra seat cost. Teams can create surveys, run tests and consume insights without worrying about additional licences or access limitations.
Speed is another major reason teams switch.
Dscout is powerful for moderated research and diary studies, but that depth can make it harder to run fast, design-led research at scale. Customers switching to Ballpark often tell us they want a simpler way to launch studies, test concepts, validate prototypes and gather feedback quickly.
There are also operational frustrations that come up frequently in user feedback around Dscout, including study approval delays, manual review steps before launch and screeners needing to be approved. For teams that need to move quickly, waiting for study approval can slow down decision-making and make research feel heavier than it needs to be.
A few extra reasons for switching:
Ballpark has a single enterprise tier that includes all features
Ballpark has real-time collaboration, allowing multiple people to create surveys and tests together
No add-ons for customer support, training, workshops or customer success
Looking at public reviews, we see a similar story:
Reviewers felt that Ballpark meets the needs of their business better than Dscout.
When comparing quality of ongoing product support, reviewers felt that Ballpark is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Ballpark over Dscout.
Key differences when comparing Ballpark and Dscout
What really sets Ballpark and Dscout apart for teams doing research?
Advanced Figma integration with analytics
Ballpark integrates seamlessly with Figma, allowing you to track participant behavior on prototypes including heatmaps, goal conversions and more.
Unlimited seats supercharge democratisation
You can scale research if you have to restrict access to conducting it. Ballpark makes it easy to bring your whole org into your workspace. With several permissions and roles to ensure no mishaps occur.
A super simple real-time builder
Building a survey or test in Ballpark is as simply as create slides in a presentation tools. It's visual, collaborative and maybe even a little bit…fun?
Simple, transparent pricing
Tired with multiple costly extras not part of your package? Ballpark presents clear-cut rates—you only pay for the studies you create. An optional extra is using our panel. That's it.
Feature comparison
A look at the core features of both platforms
Features
Ballpark
Dscout
Create any type of survey
Whether you're carrying out market studies, collecting client insights or searching for staff views, Ballpark offers a broad selection of question types, including open-ended and yes-no questions, multiple options and evaluation scale.
Supercharge surveys and tests with video recording
After activating both audio and video recording functions in Ballpark, you’ll gain the ability to observe and hear your participants as they interact with your website or prototypes, or as they vocalize their thoughts.
Test any website. No installs required.
Setting up a test in Ballpark is simple—just provide your website link, add your task, and you’re ready to start.
Whether you’re evaluating your marketing site, web app, or a competitor’s platform, you can obtain swift and relevant feedback without the need for plugins or JavaScript snippets.
Summary
5 / 20
Preference
Please pick your favourite logo
Show all responses
v4 - Blue
19 participants
v1 - Yellow
13 participants
v2 - Red
5 participants
Real-time summaries, design metrics and more
Our summary view provides instant access to aggregated data from your results, which you can easily share with your team.
When testing prototypes or designs, you can also view heatmaps, metrics, bounce rates, task responses, and more.
Test Figma prototypes and get rich insights
Ballpark seamlessly integrates into your design workflow with its robust Figma integration, providing valuable insights before you start coding.
We go beyond simply displaying your prototype by tracking every click, goal conversion, and more. Our paths view makes it easy to identify and understand design issues.
Summary
3 / 5
Preference
Which tagline to you prefer the most?
Which one of these headlines on the website would make you more likely to sign up?
Ballpark is a faster way to certainty
Ballpark is the fastest way to capture high-quality feedback on questions, marketing, copy, designs and Figma prototypes using tasks and video.
Product research so simple, you’ll never skip it again
Ballpark allows you to research everything, including prototypes, copy, brand assets and muc more, using questions, tasks and video.
Ask participants to pick their favourite copy
Copy testing is a breeze in Ballpark. No mockups required.
Simply type in your copy ideas directly into Ballpark to present them to your participants.
Add unlimited team members for free
Our mission is to democratize research and make it accessible to everyone in your business.
That’s why Ballpark offers unlimited team members for free on every plan, allowing you to invite anyone in your organization, from the executive team to product and marketing.
Recruit from 98,000 participants
Country
United States
Streaming services
Netflix
Disney+
HBO Max
Household income
$40,000 - $60,000
$70,000 - $90,000
Recruit
Find the right audience with over 200+ targeting options
Our extensive range of targeting options makes it simple to find participants relevant to your research.
This includes criteria such as employment status, industry, pet ownership, health, hobbies, and even experiences with streaming and food delivery services.
Help
How can I start using Ballpark?
It's free to sign up and get started. Click here to create your account.
How does pricing work?
Our pricing is based on projects created (research studies).
A survey or test counts as a single project. There is no limit on the amount of questions or tasks.
What are recruitment credits?
Recruitment in Ballpark works by hiring participants based on the amount of time you need them. This is counted in the form of credits.
We use the total credits required for each test as the currency for hiring.
For example, if you need 10 people to take your test, which will take 5 minutes, then that will be: 10 participants x 5 minutes = 50 credits required.
Each credit costs $1.
Can I try Ballpark for free?
Yes! Sign-up free for a 14-day trial. We even give you a chance to hire from our panel, free of charge.
Where are Ballpark's servers based?
We're hosted in the EU and comply with GDPR regulation.
Can I get a demo for my team?
Yes! Let's find a time to connect here.
Where can I find out more about Ballpark's security?
Head over to our Trust Center.
Is recruitment included when I upgrade?
Yes on annual plans. Monthly plans give you the option to pay-as-you-go.