Using data-driven design, we have the ability to understand user behaviour on a granular level. This results in data-driven design decisions that truly resonate with users. In this article, we explore what data-driven design is, how it works, and why it matters.

The Apple launch has become synonymous with innovation and tech excitement, often setting the stage for the next big thing in technology. From the introduction of the original iPhone in 2007, to the unveiling of features such as Face ID and the M1 chip, these events have captivated audiences worldwide for decades.

Prototype testing has become an essential tool for refining designs and understanding user perceptions before launch

Manage your response data at scale. Data tables are a powerful way to browse, edit, analyse and export.

Hackathons are an opportunity for groups of people to combine their skills and ideas to solve problems together.

Discover how our product design team is applying AI at every stage of the design process in this conversation between Molly Mahar and Emmet Connolly.

Creating the visual productivity platform of the future

In our latest “Response Time” interview, we ask Kelsey VanSleen, Customer Success and Implementation Specialist at Billy, about the most valuable thing that working in customer service has taught them, how they’d explain their job to an alien, and more.

Our VP of Customer Support shares three key lessons he has learned while implementing AI to help our CS team deliver world-class customer service.

At a high level, the role of customer support is to ensure customers end every interaction with your brand happier than when they started.

Accessibility for data visualization extends well beyond web standards, at least if you’re trying to create an experience that’s actually useful.

How to design for children aged 3–12, with insights into user behavior, considerations for parents, and practical UX guidelines.