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Ballpark is the fastest way to capture high-quality feedback on questions, marketing copy, designs and prototypes using task driven questions.
Customer success
Product feedback
Customer exit surveys (sometimes referred to as churn surveys) are used to find out why customers stopped using a product. Using this information, we can make changes to the product to prevent customers from churning in the future.
3 great ways to use our customer exit survey template
Confirm why customers subscribed
Learn why they stopped subscribing
Learn how to reacquire their custom
Need help?
Customer exit survey FAQs
Why do customers churn?
When should a customer exit survey be used?